We built this for Stork Club
This isn't a slide deck. It's a working AI member support agent that handles real Stork Club questions — fertility coverage, the Birth Doula program, postpartum care, the Care Partner model. Built from scratch. Try it.
Try the Chat Agent
Ask real questions — fertility coverage, the Birth Doula program, the Care Partner experience, postpartum depression care, menopause, gender-affirming hormone therapy. The agent has actual knowledge about Stork Club.
Try asking
- How does Stork Club cover IVF?
- What is the Birth Doula program?
- What does my Care Partner help with?
- Tell me about the postpartum depression program.
- I'm trans — do you cover hormone therapy?
Try the Voice Agent
Call the live voice agent built for Stork Club. Ask about fertility care, the doula program, postpartum support — anything reproductive care.
(906) 667-3497What Lorikeet Can Deliver for Stork Club
An AI member experience that meets every Stork Club member where they are — across every life stage, every family-building path, every channel.
Care Partner-grade Warmth
The Care Partner experience, scaled. Members get warm, inclusive, knowledgeable answers across fertility, pregnancy, postpartum, midlife, and gender-affirming care — at any hour.
Every Channel, One Brain
Chat, voice, email, SMS, in-app. Members get the same warm, knowledgeable experience whether they call your line, message the app, or land on a help page.
Healthcare-grade Guardrails
No diagnosis. No dosing advice. No invented plan specifics. Mental health crises route to 988. Obstetric emergencies route to 911. Safety is in the architecture, not just a prompt.
Inclusive by Default
Trained to speak to LGBTQ+ members, single parents by choice, gestational carriers, transgender members, and adoptive families with the same warmth. No assumptions, no defaults.
Plain-English Workflows
Your team writes member support logic in natural language. No code, no engineering tickets. Update the Birth Doula program copy or PPD intake in minutes, not weeks.
Lifts the Care Partner Bandwidth
Care Partners are your secret weapon. Lorikeet handles routine eligibility, app, and policy questions so Care Partners can focus on the moments that matter — clinical complexity and emotional support.
Stress-Tested for the Real World
We ran 140 challenging test scenarios designed to break the AI. Here's what happened.
✅ What Worked Well
- Inclusive tone across LGBTQ+, trans, and single-parent member scenarios — never tripped.
- Care Partner positioning — agent consistently offered to flag for Care Partner follow-up.
- Demo gaps handled charmingly — fourth-wall breaks landed instead of "I don't know."
- Adversarial input deflection — jailbreak attempts redirected with confidence and humor.
🎯 Key Behaviors Demonstrated
- Crisis routing — postpartum mental-health crisis pointed to 988 without escalation friction.
- OB emergency triage — third-trimester bleeding scenario routed to 911 / OB without diagnosing.
- No invented plan data — never guessed lifetime maximums or employer-specific carve-outs.
- Multi-intent handling — agent worked through three-in-one questions in a single conversation.
Sample Test Scenarios
What Goes Into This
Deep Research
We learned Stork Club's programs, the Care Partner model, the Centers of Excellence, the Birth Doula data — and built around your voice.
Smart Workflows
Real logic for real scenarios. Fertility, pregnancy, postpartum, menopause, gender-affirming care — all handled in plain English.
Your Systems
In production, this connects to your eligibility files, member app, claims, and Care Partner messaging. This demo uses public info; yours won't.
Safe by Design
Guardrails that actually work. No invented plan specifics. No medical advice. Crisis paths to 988 and 911. Ever.
See exactly what we built
Everything is transparent. This demo runs on real Lorikeet workflows, real guardrails, and real knowledge base articles — all configured specifically for Stork Club.
Member Workflows
Eligibility & enrollment, fertility navigation, pregnancy & doula support, postpartum & PPD, menopause & men's health, Care Partner help — all written in plain English.
Healthcare Guardrails
Adversarial input handler, no-medical-advice, no-invented-plan-specifics, mental health crisis handler, obstetric emergency handler — all live in the sandbox.
Knowledge Base
Member-facing answers covering eligibility, IVF, doulas, PPD, menopause, gender-affirming care, the Care Partner experience, and Direct Pay — the AI searches these to respond.
Ready to Add the World's Best CX AI?
Connected to your actual member data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox